Build And Manage Relationships Between Staff
| Course ID : | MAN434 |
| Course Duration : | 3 Days |
| City : | Abu Dhabi |
| Location : | UAE |
Introduction
Positive employee relations are a cornerstone of a healthy and productive workplace This course equips participants with the knowledge and skills needed to establish professional relationships based on trust, respect, and effective communication, positively impacting organizational performance, reducing conflicts, and fostering a collaborative work environment
Course Objectives
By the end of the course, participants will be able to:
- Understand the concept and importance of employee relations in the workplace
- Enhance communication and positive interaction among employees
- Build professional relationships based on trust and mutual respect
- Handle workplace conflicts and disputes professionally
- Improve workplace environment and foster team spirit
- Support a culture of employee engagement and organizational commitment
Course Modules
- Understanding employee relations and their impact on organizational performance
- Patterns and types of workplace relationships
- Effective communication in the workplace
- Emotional intelligence and its role in managing relationships
- Managing conflicts and disputes among employees
- Building trust and promoting mutual respect
- Teamwork and fostering a collaborative environment
- Role of leadership in supporting positive employee relations
Course Contents
- Definition and importance of employee relations
- Success factors for positive workplace relationships
- Communication skills (active listening, dialogue, feedback)
- Understanding individual and group behaviors
- Managing cultural and personal differences
- Strategies for constructive conflict resolution
- Promoting collaboration and teamwork
- Practical exercises for creating a positive work environment
- Case studies and real life scenarios