English Correspondence

رقم الدورة :	LAN792
مدة الدورة :	20 hours
المدينة :	Abu Dhabi
الموقع :	UAE

سجل الأن

I. General Objectives

By the end of this program, participants will be able to:

1. Use English confidently in everyday workplace situations.
2. Write professional emails and business correspondence clearly and appropriately.
3. Participate effectively in meetings, interviews, and presentations.
4. Speak fluently about business-related topics such as management, marketing, finance, and customer service.
5. Understand common business terms and concepts used in international environments.
6. Develop oral and written communication skills for professional contexts.

  II. Main Training Modules

Module 1: Workplace Communication

• Professional greetings and introductions.
• Handling phone calls and virtual meetings.
• Using formal and informal expressions appropriately in different contexts.

Module 2: Business Correspondence and Email Writing

• Writing formal business emails.
• Responding to requests, inquiries, and complaints.
• Using appropriate language to request information or make proposals.

Module 3: Presentations and Meetings

• Organizing ideas and delivering presentations effectively.
• Using clear and confident presentation language.
• Interacting professionally during meetings and discussions.

Module 4: English for Negotiation

• Using suitable expressions for persuasion and bargaining.
• Presenting opinions and handling objections.
• Reaching agreements professionally and tactfully.

Module 5: Business Terminology

• Learning business vocabulary related to marketing, management, HR, and finance.
• Using idiomatic business expressions and phrases.
• Understanding business texts and professional reports.

Module 6: Cross-Cultural Communication

• Understanding communication styles in multicultural workplaces.
• Recognizing linguistic and cultural differences in correspondence and presentations.
• Developing intercultural awareness for professional interactions.

  III. Detailed Content

• Review of essential grammar for business contexts (tenses, adjectives, modal verbs).
• Developing conversation and discussion skills in the workplace.
• Writing reports, memos, and professional summaries.
• Listening practice using real business conversations and scenarios.
• Simulated meetings and presentation activities.
• Balanced practice in the four language skills: Listening, Speaking, Reading, and Writing.